Frequently Asked Questions

About Us

What is OPUS?

OPUS is like a home gym for your heart. SoundBed uses vibroacoustic technology to deliver low-frequency vibrations throughout your body that quickly releases you out of stress response and into a place of deep relaxation and receptivity. The OPUS platform will include journeys, live experiences, guides and community to support you on your path to greater emotional fitness.

What we do

The OPUS™ SoundBed™ uses vibroacoustic technology to deliver low-frequency vibrations throughout your body that quickly releases you out of stress response and into a place of deep relaxation and receptivity. We combine this with spatial sound using headphones to bring your awareness swiftly into the present moment, and proven healing practices (like meditation and breathwork) facilitated by our expert guides to amplify your experience.

Why we do it

The better we can guide and elevate our emotions, the more powerfully we meet the demands of life, the more consciously we can shift our feeling state, and the stronger our relationships and ability to create the life we desire.

With this Immersive SoundHealing™ method, you can reliably shift and sustain whatever energetic state you desire, whether that’s deeper calm and relaxation, improved focus and performance, or heightened creativity and connection to purpose.

And to top it off - the experience simply feels great, like being immersed in a cocoon of pleasurable sensation. It’s the way we are taking the “work” out of “inner work.”

Product Info

What is the size of SoundBed?

It rolls up into a beautiful, compact design, so you can easily stow it in any room or take it with you somewhere.

  • 5 Customizable Tactile Transducers
  • Multi-Port USB-B/C Bridge/Hub 2 x USB 2.0/3.0 Input(s), 2 x USB-C Inputs(s)
  • Connectivity Bluetooth 5.0 LT
    Power Supply External Medical Grade Power Supply (85-240v Input, 50/60Hz)
  • In-Use Dimensions 72 x 24 x 12 inches
  • Stored Dimensions 24 x 24 x 24 inches
  • Sound In/Out Aux Line In/Out, 7.1 Dolby Sound, Microphone Input
  • Certifications UL/CSA/FCC/TUV, Fully HIPAA Compliant, FDA 21 CFR Part 820 Compliant (ISO 13485)

How do I know if it will fit in my space?

SoundBed quickly rolls into a compact 24’ x 24’ x 24’ footprint when not in use and is designed to seamlessly integrate into both your daily routine and most rooms.

Do you provide headphones or can I use my own?

You'll have the option to use your own headphones, and we'll be recommending certain pairs of noise-canceling headphones on our site that we know will help support the best SoundBed™ experience.

How does it work?

This is a vibroacoustic SoundBed™ that allows you to listen to meditations, frequencies, music and translates it into a full somatic experience of vibration throughout the body. It can be used to amplify other modalities such as meditation, breath work, SoundHealing™, and more.

What does it do?

SoundBed™ uses vibroacoustic technology to deliver low-frequency vibrations throughout your body that quickly releases you out of stress response and into a place of deep relaxation and receptivity. We combine this with spatial sound using headphones to bring your awareness swiftly into the present moment, and proven healing practices (like meditation and breathwork) facilitated by our expert guides to amplify your experience.

Why 7 Minutes?

In our 2000+ test session while developing the product we really tried to emphasize the minimal viable impactful experience, we found that users reliably found results in as little as 7 minutes.

What frequencies are used?

You will be able to experience a diverse catalog of sonic journeys, or Sessions, which integrate many different healing frequencies; from binaural beats and isochronic tones for inducing desired brainwave states, to targeted waves such as solfeggio tone harmonics that assist in balancing the energies of your body and mind. Music-based Sessions are tuned to 432hz, in alignment with the natural harmonics of the Earth’s electromagnetic field. The bed itself primarily vibrates at deeper bass frequencies (~150hz and below), while the full range of audible sound comes through the headphones. This interplay between hearing and feeling opens up a whole new dimension of immersive sound healing, where you are literally inside of the waves.

We're collaborating with experienced audio and vibroacoustic engineers, sound healers, body and energy workers, expert guides, and others in the vibrational medicine space to ensure that the content for SoundBed™ (including frequencies used) is optimized for creating vitality, relaxation, and assisting you in realizing your unique intention with each Session. SoundBed™ is a very powerful tool and we take our responsibility very seriously for ensuring a safe and optimal experience.

How many Soundbeds™ can I power in one room?

A standard modern household circuit (14 AWG / 20A) can power up to 6 SoundBeds concurrently at max power consumption. Homes built before 1980 may have a lower capacity (12 AWG / 10A) and can power up to 4 SoundBeds per circuit concurrently at max power consumption.

Can my kids use SoundBed™?

SoundBed™ is generally safe for children to use, though if they have a serious medical condition we suggest consulting your doctor before use. We count children ages 6 to 11 among our 3,000+ beta testers and children tend to enjoy the experience as much as adults. As an appropriate description of her child after the experience, one mom referred to her daughter as “her little zen baby.”

Can I sleep on SoundBed™?

While the bed is designed to be a comfortable experience, and therefore can be used to sleep on, this isn’t a proper mattress for long-term and optimal sleep.

Wellness Centers & Business Inquiries

Can I use this in my wellness center?

The OPUS™ SoundBed™ can be used both in wellness centers as well as for personal use in homes, apartments, etc.

We know what a great addition SoundBed™ will be to existing wellness practices. So, we're integrating with many wellness centers, spas, healing spaces. etc. We'd love to include you on our healing practitioners email list. This list includes specific information on how to integrate SoundBed™ into your healing centers and other best practices.

Please fill out this form so we can get more information about your business.

Dates & Launch

When will I receive my SoundBed?

SoundBed is now in production and delivery dates are currently based on production batches. You will receive a personal invitation when it is time to complete your purchase and secure your delivery window. Upon completion, your order will be assigned to a production batch and given an estimated delivery window and you will receive updates as your SoundBed gets closer to shipping.

What if the delivery time changes?

We will provide any updates to the delivery schedule as we approach shipments. When we have production batch availability, you will be asked to pay the remaining balance. Your pre-order reservation is also fully refundable until shipping.

Payments

How much does it cost?

SoundBed™ is $1,800 (after a $199 deposit & $500 discount).

Do you offer a warranty?

Your SoundBed™ comes with a 1-Year Limited Warranty beginning the date it is delivered to your home.

Is Apple Pay an acceptable form of payment?

If you're purchasing through the Safari web browser on your iPhone you can check out with Apple Pay. You can also check out with a credit card or PayPal.

HSA/FSA

Can I use my HSA/FSA card at checkout?

Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.

What is Truemed?

Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual practitioners who evaluate customers’ eligibility and issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on legitimate medical expenditures.

Truemed is backed by best-in-class investors, including functional medicine pioneer Mark Hyman and founders from Thrive Market, Eight Sleep and Levels.

What does Truemed look like in action?

Reimbursement flow video walk through
Payment integration flow video walk through

If I am not approved, what happens?

If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.

Have more questions?

Visit our Support Center here.

Refunds & Discounts

What is the Soundbed refund policy?

Last Updated: 1/23/2024

At OPUS we want you to be fully satisfied with your SoundBed purchase. If for any reason you are not completely happy with your SoundBed, you may request a return for a refund within 60 days from the date of delivery.

While there is no restocking fee or other hidden fees please note the following:

Original Shipping Fees:

The original shipping fee is not refunded as it is a hard cost.

The SoundBed Shipping Box:

We recommend all customers to keep your SoundBed box for general transport, service, and the possibility of returns, as few facilities sell boxes large enough for SoundBed - if you require a replacement box there is a flat rate fee of $80USD for us to ship you a new box.

To initiate a return, please contact our Customer Experience team atsupport@feelopus.com and we will email you a prepaid return shipping label.

Once we receive your returned SoundBed, and we inspect it and verify that it is in undamaged condition, we will issue a full refund of your SoundBed purchase price, less any original shipping fees.

Refunds will be processed back to the original payment method used within approximately 10-15 business days of our receipt of the returned unit.

If your SoundBed is not functioning properly, please refer to the SoundBed Limited Warrantyfor coverage of warranty claims due to defects in materials and workmanship.

We genuinely want you to have an incredible experience with SoundBed. Please contact us if you have any issues or concerns so we can resolve them to your satisfaction. Our team is available atsupport@feelopus.comto help with returns or anything else you may need.

Is the deposit refundable?

Yes, absolutely! Please send us a message via our contact form and we will be happy to refund your deposit.

Do you offer military discounts?

Yes. We proudly offer a 10% military discount on full priced orders.

Membership

Is there a membership subscription?

When your SoundBed arrives, the OPUS Connect App will give you free and unlimited access to hours of exclusive immersive sound healing content including guided meditations, frequency healing, immersive remixes of emotive music, and more.

Additionally, we will be offering a paid Premium Membership that includes an expanded session library and additional features that support cultivating an emotionally fit lifestyle.

Ordering Information

How do I order?

To reserve your SoundBed™, visit here

Can I speak to someone?

Please reach out to us via email at support@feelopus.com for the fastest response. Alternatively, you can call us at: (866) 949-4401

Medical Questions

I have a medical condition, is this safe?

Vibroacoustic therapy influences the body by passing pure low frequency sine wave vibrations between 30 to 120 Hz into the body. The Food and Drug Administration has approved vibroacoustic therapy for increasing circulation, pain relief, and increasing mobility. Vibroacoustic therapy is being evaluated to treat a number of conditions including fibromyalgia, cerebral palsy,and Alzheimer's Disease. [SOURCE]

*Vibroacoustic therapy may not be recommended for some conditions. Please consult with your medical professional.

How would this work for someone who is hearing impaired?

SoundBed™ will provide substantial healing benefits even to someone who is hearing impaired. There are two main elements to Immersive SoundHealing™ provided by the bed 1)spatial sound and 2)spatial vibration. The spatial sound (what you hear through your headphones) will of course be affected. Yet the spatial vibration (what you FEEL throughout your body through low-frequency vibration) will be just as powerful–helping your mind and body drop out of stress response, enter a deep meditative state, and return to natural harmony. From our research, we have the capacity to "hear" vibration through every cell of our bodies, not just our ears, so since SoundBed™ plays journeys to the entire body, they will retain much of their healing benefits. And while many of our journeys will also include spoken guidance from expert guides, the vibration itself has already been proven through vibroacoustic therapy to be highly effective in helping improve both physical and emotional wellbeing.

Shipping Questions

Do you ship internationally?

As of right now SoundBed is only able to be shipped within the United States. Our team is currently working on the most effective way to ship internationally.

Media Inquiries

How do I make a media inquiry?

For media inquires please fill out this form.

Join our team

If you’re a person driven by purpose and service who desires to meaningfully contribute to helping elevate the emotional wellbeing of humanity, you may be a great fit for OPUS.

We’re growing fast and opening career positions that offer diverse opportunities for professional and personal growth in an exciting, supportive and collaborative environment.

If this resonates and you’d enjoy being part of a team who shows up fully, celebrates creativity and diversity, and cares deeply about healing the world, we invite you to explore our available positions here.

Still need your questions answered?

We can’t wait to be of service. Fill out the form and someone from our team will get back to you soon.